Customers' Feedbacks

Super X Studios

I am the owner of Super X Studios, an independent game developed in San Diego, California, USA. For our upcoming title, Wild Earth, we have utilized the skill and expertise of Program-Ace, and have been very satisfied. We evaluated over a dozen animation contractors, and Program-Ace stood out as having among the very best quality work, and definately the best quality at a price we could afford. Their willingness to provide samples and even to rig and animate a test character easily sold us on their talent, and we have utilized them as our exclusive out-source for character rigging and animation.

Their character rigs are suberb and show a very detaiiled and professional expertise with 3D Studio Max, IK, and character animation. The cleverness of their rigs allow the animation to be done very quickly and intuitively, allowing us to create all of our animation within our budget constraints.

We will definately be utilizing Program-Ace again in the future.

Mr. James Thrush

SG Interactive, Inc.

Dear Program- Ace,

For six months I was searching for a professional computer programming team. I wanted so badly to develop a hunting arcade simulation PС game. Living in the USA programming cost is very high. We have had three hunting games developed in America and production cost was twice the cost as of Program-Ace. I happen to find Program-Ace on the Internet; their web sight was very impressive. I kept going over the web sight and decided to e-mail Oleg Fonarov, the director of Program-Ace. Immediately, I had a response within hours, I was so excited! Oleg responded to every message, proving to me that he was interested in my concerns in getting the Pack Hunter game developed. I was truly satisfied with the return e-mails and amazed at the concern and interest he showed. I was so impressed with his professionalism; I decided to visit Program-Ace. Oleg invited us to visit, so my mother and I did. Our arrival to the Ukraine was wonderful, Inga from Program-Ace was amazing, she stayed with us every moment to help us with the language differences and travel. Meeting the Program-Ace team was amazing, they all show interest in what they are doing, but most of all they are so talented and professional. I will never forget my trip to the Ukraine and meeting the Program-Ace team they are all a blessing.

Once I arrived back home, Program-Ace was there step by step in getting the project finished. They set me up with the AceRemoteProject™ v1.0, which allowed me to communicate out ever issue concerning the project. Tatyana, the project manager, deserves a bonus, for putting up with me! She has been amazing. She even went out of her way to e-mail me back on her weekends!!! Every change that was requested was done!!! No question asked!!! Program-Ace will make it happen!!! Without them Pack Hunter Survival would not been developed, because of the high cost of programming in America. They allowed me to create a professional project, at a great budget, with a full team of professional artist, programmers, etc. They work like army troops and get the job done!!! In the future I will be honored to have them to create my next project. You All Are Number One!!!

Thanks for a wonderful job,

Sionna Graham

Aqua Pacific LTD, UK

I am extremely impressed with the service and professionalism of the team at Program Ace. They produced the initial swathe of graphics for our PS2 and PC game release of Real World Golf. The graphics were produced to spec and on time. Using Program Ace increased the graphics production capacity of Aqua Pacific massively. I would recommend their service.

Paul Ranson, CEO

Namco Hometek, Inc

I am happy with how the final game turned out. I think it's a solid game for kids, and really captures the look and feel of the books. Unfortunately, a lot of the game had to be cut to manage this. The team greatly overestimated their capabilities early on, and unfortunately we burnt a lot of time this way. When we finally got things going though, the team was very creative in their artwork and level design, really showed a passion for what they were doing, and it showed. In the future, it's much better to plan a simpler game and nail out mechanics and gameplay very early, and make sure you can easily define why the game will be fun. Make sure you don't over promise.

Overall, I am disappointed that we had to cut a great deal of content, but am glad that the team found creative solutions to accommodate. After a rough start the art found an appropriate style, ran with it, and exceeded my expectations. Making a game on unfamiliar hardware in a unfamiliar genre is difficult, but I'm happy that the team was able to pull it together.

I still think that the team needs more experience finishing games and creating appropriate gameplay scenarios. The only way this can be accomplished is to actually ship games. You've created great tools, should be able to pull together games much quicker now, and after shipping this should be able to make more GBA deals. Keep making games, keep the team sharp, and you'll do fine.

Benjamin Cole,
Assistant Producer

LavaMind

Dear Potential Client,

Let me start by saying Program-Ace has a talented team of programmers and artists. They are able to produce work that is of a very high standard. They also strive to deliver projects within budget.

Even more importantly, Program-Ace does a very good job at communication. We don't speak any Ukrainian, but this hasn't been a problem. Most of the team seems to read and write English pretty well. Also, they respond to each email we send in a timely manner. This is important because we are located in the United States, and if they don't respond, we lose a day of production time.

Another impressive thing we've found working with Program-Ace is that that they stand behind their work. Whenever we've found a bug, they fixed it at no cost -- even if it required a great deal of work. This is the reason we will work with Program-Ace again and again. They are truly service oriented and are interested in building long-term relationships.

For us, this level of service and commitment is what makes them stand apart from other third party developers. We highly recommend working with Program-Ace. If you have any questions, feel free to contact me.

Sincerely,
Naomi Kokubo,
President of LavaMind

EnTCo

EnTCo's scientific and educational development partners, associated with major U.S. zoos, aquaria and marine science organizations, have been blown away by the life-like accuracy of the Wild Earth experiences. Program Ace has not only been a very cost effective out-sourcing solution, they have been a key resource in the development of the award-winning Wild Earth attractions, providing strong animations for a wide variety of species, on land and under the sea. Exhibiting a strong work ethic, they continually turn around adjusted animations quickly, responding well to feedback from me and the subject matter experts.

Robert Lloyd,
Creative Director,
EnTCo

ValuSoft, a division of THQ Inc.

I was searching for a devoted, trustworthy offshore company to take on several custom casual game development projects. Although attracted by outsourcing prices, I was hesitant when it came to quality of work, communication issues and professionalism. Program-Ace has completely dispelled my concerns. The online project management system is one of the best I have seen. Their hardworking, talented team has incorporated highly original and creative solutions into the final design, helping my product to stand out from the rest. I have seen all aspects of the team's impressive reputation reflect in my particular project. Working with Program-Ace has been an enjoyable process, and the results have been most rewarding.

ValuSoft, a division of THQ Inc.
Scott Zerby,
Vice President

Kuju Entertainment

We have contacted Program-Ace as we planned to outsource some of our 3D vehicles and character development to be used in production of a character and vehicle based action game. We had a vision of the work we wanted to see and our models needed to stand out with their unique personality as well as look-and-feel. Starting the negotiations and completing the task we have immediately discovered the high professionalism of Program-Ace employees as the Art Director’s support on our side was needed even less than we expected. Our quality standards have been met and we started off quite fast.

The communication was never an issue – all the employees speak fluent English, the CRM support was timely and very effective. We’ve discovered and were impressed by Program-Ace’s project management system AceRemoteProject is a very convenient and structured tool. I would recommend using Program-Ace as an outsourcing vendor as their commitment, price and quality has impressed us time and time again.

Kuju Entertainment,
Cumron Ashtiani,
Art Director