Corporate Knowledge Base

Extensive, well structured knowledge systems are backbones for modern business, as information nowadays is a resource of critical importance for any company. Valuable ideas and reusable concepts without a centralized knowledge base may be recklessly dissipated, and the company will be forced to re-invent them over and over again. Corporate knowledge systems are valuable Intranet or Internet storages of all useful company's information, including analytical reports, relevant articles and papers, plans, ideas, solutions, FAQ and visions that can find a practical application in company's activities. All information contained in corporate knowledge base is well-structured, carefully categorized and provides a handy search tool. This information can be accessible by all company's employees and can be easily edited and updated.

Corporate knowledge systems can significantly improve the quality of products and customer service through:

• immediate access to essential information within the company
• quick spread of necessary information among all involved employees
• increase of professional awareness
• reduction of time required to answer customers' questions
• fostering of information reuse when solving similar tasks
• preserving the knowledge when company's employees change positions or leave the company
• decrease of time required to train new employees
• better analysis and enhancement of advertising campaigns
• prompt access by assigned employees to important business information

Access to corporate knowledge base should not necessarily be limited to internal use: some parts of information can also be made available to customers, partners and suppliers, thus, improving the interaction between them and your company.

Program-Ace can help your company to design a custom knowledge system that would centralize all valuable information within your organization, facilitate important data exchange and learning. We can implement for you:

• convenient custom cataloguer with ability to assign a set of keywords for each item
• user-friendly information editor with version control support
• advanced search tool
• cross-reference options
• ability to insert relevant images, videos, sound files, links to other articles
• ability to bookmark, comment, rate and track articles
• and many other useful features

During the last years Program-Ace has successfully created several powerful knowledge systems, including those that were focused on certain markets. Our knowledge systems made a positive impact on enterprises' efficiency, as they proved to:

• considerably cut down the time required for internal information search
• simplify information exchange
• ensure intelligent and timely decision making

If you require further information about knowledge systems or you are interested to implement one for your business, please, contact us directly for immediate assistance.